Refund Policy

Last updated: 5/6/2026

Thank you for purchasing from XplayTube.com.

Due to the nature of our products, all sales are final.

1. Digital Products

All products sold on this website, including WordPress themes, plugins, and digital assets under the Xplay Theme brand, are delivered electronically.

Because these products are intangible and cannot be physically returned, we do not offer refunds once a purchase has been completed and the product has been accessed or downloaded.

2. No Refunds

All sales are final and non-refundable.

By completing a purchase on XplayTube.com, you agree that you understand the nature of digital products and waive your right to request a refund.

3. Exceptions

Refunds may be granted only under the following limited circumstances:

• You were charged more than once for the same product
• You did not receive access to your purchased files
• The product is completely non-functional and our support team is unable to resolve the issue

All requests must be submitted within 7 days of purchase.

4. Support Before Refund

Before any refund is considered, you must contact our support team and allow us the opportunity to resolve the issue.

We are committed to helping you install and properly use your purchase.

5. Product Responsibility

Before purchasing, you are responsible for:

• Reviewing all product details and features
• Ensuring compatibility with your WordPress version, theme setup, and hosting environment
• Understanding what the product does and does not include

If you have any questions, we encourage you to contact us before making a purchase.

6. Chargebacks

Initiating a chargeback without contacting us first may result in:

• Immediate suspension of access to all products
• Permanent account restriction
• Loss of future support

7. Contact

For any billing or support inquiries, please contact:

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By purchasing from XplayTube.com, you agree to this Refund Policy.